When you travel, you book through people, and those people earn commissions. In the travel industry, commissions are usually already included in the price. When you book directly, you contact many diverse companies in order to satisfy your transportation, destination, activity, and hospitality needs. As you contact each company, the employees you speak with, including desk agents and phone operators, will typically receive the commissions generated from your bookings. These people work for the companies with which you are doing business and are paid to represent their interests, with little ability to coordinate with each other.
When you go through an independent agent, the independent agent simply earns the same commissions that the other individuals would have otherwise received, all while representing you instead of the other parties. In the end, you will benefit from a higher level of service. As an independent agent, we work for you and our loyalties lie with you. From the moment we receive your first call, we will be working hard to ensure that your destinations and connections flow smoothly together. We pay attention to your goals, research your options and, once you approve, we handle your bookings. In most cases, our work is done at no additional charge to you. Fostering long-term relationships with our clients is our primary goal and we will strive to exceed your expectations each and every time you allow us to serve you. Someone is making a commission when you travel, so wouldn't you rather that person be working for you?